New users generate more exceptions than existing users (in one dataset - Derek Jones, The Shape Of Code

This resource first appeared in issue #26 on 29 May 2020 and has tags Technical Leadership: Software Development, Strategy: Product/Service Management, Strategy: Research to Development Maturity Ladder

New users generate more exceptions than existing users (in one dataset - Derek Jones, The Shape Of Code

Not surprising for us in research computing but nice to have it validated with data: new users of software find new ways to trigger software faults. This is one of the reasons why the transitions that research software goes through — from being used by the creator to being used by friendly users, and then again to being used by a wider community — is so challenging and requires so much retooling.

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